Receptionist
Company: America's Best
Location: Elk Grove
Posted on: April 24, 2024
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Job Description:
Salary Range: $16.50 - $20.47 per hour Company Description
America's Best is part of National Vision, one of the largest
optical retailers in the United States. The Americas Best brand
continues to grow, with 950 stores and counting. Each location
combines both parts of the optical equation eyewear and eye care
into one excellent experience at a single low price. For more
details about America's Best, visit AmericasBest.com. At National
Vision, we believe everyone deserves to see their best to live
their best. We help people by making quality eye care and eyewear
more affordable and accessible. As the face of our stores,
Receptionists are responsible for greeting and welcoming customers
in a friendly manner as soon as they arrive at the store. They keep
organized patient records and help patient schedules flow smoothly.
Theyre the glue to our operations, helping everyone to stay on
track.--The role provides prompt, courteous service to customers
either on the phone or in person. How would you like Sundays off?
Yes, every Sunday were closed! Job Description What would you do?
The Specifics Ensures high quality customer service while following
all safety protocols. Ensures a smooth flow of customers through
the store. Answers, screens, and forwards incoming phone calls in
accordance with National Vision--protocol. Processes and
understands managed care plans while obtaining document information
from the insurance company as needed. Provides customers basic and
accurate information. Schedules and confirms appointments,
follow-up visits and classes. Files all patient records daily and
pulls patient files for the next day's appointments. Checks order
status and notifies customers when orders are in or of any delays.
Keeps reception area tidy and presentable with all necessary
materials. Receives, sorts, distributes daily mail/deliveries and
maintains inventory of office supplies. Participates in regularly
scheduled mandatory communication meetings.-- Qualifications --Are
you the right fit? The Suitable Talent Experience as a
Receptionist, Front Office Representative or similar role preferred
but not required. 0-2 years related experience or training
preferred. Experience handling multiple phone lines preferred.
Strong customer service skills required Strong organizational
skills required Education :-- High School Diploma or equivalent.
Additional Information Taking care of our people We understand the
importance of financial health and security, and because of that,
we provide competitive compensation to all Associates including
bonus potential for every position in the store! We also offer a
comprehensive benefits package including health and dental
insurance, 401k retirement savings with company match, flex
spending account, paid personal time off, paid company holidays,
parental leave, employee eyewear discount and much, much more. At
National Vision, we strive to deliver opportunities for
professional growth and long-term career fulfillment. We provide
training programs, access to educational courses and pride
ourselves on the ever-increasing amount of promotions from within.
Please see our website-- www.nationalvision.com --to learn more. We
are an equal opportunity employer.-- We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, genetic information,
disability, veteran status, and other legally protected
characteristics. Employment Type: Full Time Salary: $17 - $20
Hourly
Keywords: America's Best, Parkway-South Sacramento , Receptionist, Administration, Clerical , Elk Grove, California
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