Assistant Director of Custodial Operation (0441U), Facilities Services - #77604
Company: University of California-Berkeley
Location: Berkeley
Posted on: May 3, 2025
Job Description:
Apply for JobJob ID77604
LocationMain Campus-Berkeley
Full/Part TimeFull Time
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About Berkeley
At the University of California, Berkeley, we are dedicated to
fostering a community where everyone feels welcome and can thrive.
Our culture of openness, freedom and belonging make it a special
place for students, faculty and staff.As a world-leading
institution, Berkeley is known for its academic and research
excellence, public mission, diverse student body, and commitment to
equity and social justice. Since our founding in 1868, we have
driven innovation, creating global intellectual, economic and
social value.We are looking for applicants who reflect California's
diversity and want to be part of an inclusive, equity-focused
community that views education as a matter of social justice.
Please consider whether your values align with our Guiding Values
and Principles, Principles of Community, and Strategic Plan.At UC
Berkeley, we believe that learning is a fundamental part of
working, and provide space for supportive colleague communities via
numerous employee resource groups (staff organizations). Our goal
is for everyone on the Berkeley campus to feel supported and
equipped to realize their full potential. We actively support this
by providing all of our full-time staff employees with at least 80
hours (10 days) of paid time per year to engage in professional
development activities. Find out more about how you can grow your
career at UC Berkeley.Departmental OverviewFacilities Services
works to continuously improve the campus in partnership with all
members of the University community to ensure that classrooms,
laboratories, and offices support teaching, learning and research.
Through the efforts of over 400 dedicated staff members and serving
over 10M building square feet and 1100 acres, Facilities Services
includes the asset management program, custodial services,
maintenance operations, engineering and technical services,
environmental services, grounds operations, the Cal Zero Waste
program, the Campus Building Department, and the campus utility
systems, including the cogeneration plant. The scope of the
Facilities Services reaches across campus and is closely connected
to the activities of staff, building managers, other campus
departments, and campus leadership.Position SummaryReporting to the
Director of Campus Operations, the Assistant Director of Custodial
Operation assists with the day-to-day management of the Department;
supervises and coordinates the activities of assigned personnel to
include an overall organization consisting of approximately one (1)
Operations Manager (2) Assistant Manager and approximately
twenty-plus (20+) Supervisors; and indirectly supervises 300+
non-exempt unionized hourly custodians.The Assistant Director of
Custodial Operation will also have responsibility for special
projects, quality assurance, inspection management, and supply
management for each shift. This position will guide and influence
all program strategic planning, develop innovative program
advancements and solutions, and deploys a full set of ways and
means related to modern service delivery methods and procedures in
a university environment. Duties include setting safety standards,
staff training packages, and methods, monitoring budgets, managing
vendor contracts, responding to customer complaints and special
requests, and affecting personnel policies and actions when
assigned.This position provides senior-level management support
across all work groups within the FMO Custodial and Event Support
unit, has direct supervisory responsibility for multiple work
groups, and is responsible for overall service delivery, leadership
and management of staff, customer satisfaction, and financial
performance of assigned work groups and projects.Application Review
DateThe First Review Date for this job is:
04/24/2025.Responsibilities
Directly supervises multiple work
groups providing custodial and event support services to facilities
and/or areas of the University at California Berkeley campus on a
fee-for-service basis. Managerial assignments may evolve in
structure and scope based on organizational needs. Manages all
operations in accordance with customer expectations and
departmental objectives.Provides leadership to and supervision of
all assigned staff; responsible for ongoing performance management,
training, mentoring, hiring, and development planning for staff, in
a union environment while promoting an inclusive and innovative
work environment. Manages and ensures compliance with union
contracts, University procedures and policies, and regulations.In
collaboration with the Director, this position establishes and/or
implements work performance standards and measures for all
employees to ensure service delivery and customer satisfaction
expectations are consistently met. Assists in the development and
maintenance of standards for selecting candidates for open
supervisory and hourly positions. For workgroups assigned, acts as
a primary contact for Campus Service Human Resources in the
employee hiring process. Responsible for managing assigned
managers' and supervisors' execution and compliance with all HR
policies and hiring processes, and actively managing groups'
compliance with these.In collaboration with the Director,
implements and continually refines programs for training new
employees and re-training existing employees on environmental
health and safety compliance, effective "green" cleaning procedures
and customer service skills. Provides support to the Director in
managing and/or maintaining certification processes (e.g. Green
Cleaning, safety trainings, etc.).In coordination with the
Director, participates in/supports the negotiation strategy
associated with custodial service collective bargaining agreements.
Serves as the primary resource for assigned managers and
supervisors for initial conflict resolution and first contact for
Campus Services Human Resources. Represents FMO management in
grievance hearings as directed/required.Assists Director and others
with all aspects of Events Support planning and execution,
including representing FMO at selected planning meetings,
developing critical logistics, and managing performance of event
support crews.Ensure that team complies with all regulatory
requirements around the areas of BBP, OSHA, and waste stream
management including Zero Waste and recycling.Plan work and monitor
payroll. Effectively manage overtime usage by continuous monitoring
of university activities and departmental workload. Work internally
to monitor and approve employee payroll, attendance, and
punctuality.Responsible for recruitment, staff development,
performance management/evaluation, corrective action, training,
staff competency and retention.Prepares custodial schedules to
provide optimal staff coverage based on operational needs.Required
Qualifications
Minimum 5 years of progressive
management experience in an effective service group in a
large-scale operation with high standards for service delivery and
customer care.Strong written and verbal communications skills with
the ability to present information to diverse
audiences.Demonstrated proficiency using various computer software
systems and applications such as Microsoft Office (Word, Excel,
Outlook) and web-based applications required. Experience utilizing
asset and work management systems required.Demonstrated ability to
build effective working relationships with senior management and
staff.Demonstrated knowledge of fiscal management including budget
development.Ability to implement process improvement strategies and
quality initiatives.Demonstrated knowledge of human resources
management and staff development. Ability to manage staff with
diverse skills.Bloodborne pathogen and sharps disposal
training.Bachelor's degree in related area (and/or equivalent
experience/training) and at least 5 years of supervisory or
managerial experience in a large custodial operation
experience/training.Preferred Qualifications
Certifications APPA CEFP, ISSA, IFMA
CFM/FMP, BOMI RPA/FMA.Salary & BenefitsFor information on the
comprehensive benefits package offered by the University, please
visit the University of California's Compensation & Benefits
website.Under California law, the University of California,
Berkeley is required to provide a reasonable estimate of the
compensation range for this role and should not offer a salary
outside of the range posted in this job announcement. This range
takes into account the wide range of factors that are considered in
making compensation decisions including but not limited to
experience, skills, knowledge, abilities, education, licensure and
certifications, analysis of internal equity, and other business and
organizational needs. It is not typical for an individual to be
offered a salary at or near the top of the range for a position.
Salary offers are determined based on final candidate
qualifications and experience. The budgeted annual salary range
that the University reasonably expects to pay for this position is
$115,000.00 - $140,000.00. The full range for this classification
is $80,400.00 - $145,400.00.
This is a full-time, Career position
that is eligible for full UC benefits.This is an exempt,
monthly-paid position.How to Apply
To apply, please submit your resume
and cover letter.Driving Required
Required to hold valid driver's
license, have a driving record that is in accordance with local
policies/procedures, and/or enroll in the California Employer Pull
Notice Program.Other Information
This is not a visa
opportunity.Conviction History BackgroundThis is a designated
position requiring fingerprinting and a background check due to the
nature of the job responsibilities. Berkeley does hire people with
conviction histories and reviews information received in the
context of the job responsibilities. The University reserves the
right to make employment contingent upon successful completion of
the background check.MisconductSB 791 and AB 810 Misconduct
Disclosure Requirement: As a condition of employment, the final
candidate who accepts a conditional offer of employment will be
required to disclose if they have been subject to any final
administrative or judicial decisions within the last seven years
determining that they committed any misconduct; received notice of
any allegations or are currently the subject of any administrative
or disciplinary proceedings involving misconduct; have left a
position after receiving notice of allegations or while under
investigation in an administrative or disciplinary proceeding
involving misconduct; or have filed an appeal of a finding of
misconduct with a previous employer."Misconduct" means any
violation of the policies or laws governing conduct at the
applicant's previous place of employment, including, but not
limited to, violations of policies or laws prohibiting sexual
harassment, sexual assault, or other forms of harassment,
discrimination, dishonesty, or unethical conduct, as defined by the
employer. For reference, below are UC's policies addressing some
forms of misconduct:UC Sexual Violence and Sexual Harassment
PolicyUC Anti-Discrimination PolicyAbusive Conduct in the
WorkplaceEqual Employment OpportunityThe University of California
is an Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or protected veteran status. For more
information about your rights as an applicant, please see the U.S.
Equal Employment Opportunity Commission poster.The University of
California's Affirmative action policy.The University of
California's Anti-Discrimination policy.
Keywords: University of California-Berkeley, Parkway-South Sacramento , Assistant Director of Custodial Operation (0441U), Facilities Services - #77604, Executive , Berkeley, California
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